Sometimes you just need someone to help out with a technical issue but don’t really need a hands on approach. BITS can provide remote support services if you just need a configuration change to your device or diagnostic on a slow machine to get a better idea of a quote.
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We know how it feels when the bad guys gets into your device. They can steal your credit card number or bank account passwords. A big indicator would be a mysterious slowdown of your device. At BITS, we can scan your device, clean it of any malicious intruders and get it back in working order […]
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When your version of office 2009 is no longer working as well as it used to, BITS is here to help guide you through the upgrade process. Or if you have a piece of software that no longer is supported we can help procure an alternative and get it set up for your device. Just […]
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Your small business means a lot to us as we are also a small business. We can support your IT needs at a low cost with the most value. From recommending equipment upgrades to end-user support, we can handle any task your business requires. Contact BITS today for a quote.
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Networks can be a bit confusing or a pain in the neck to deal with. We can help out with your slow wifi or secure your network with a firewall in order to keep the bad guys out and your data private.No network task is too small for BITS. We’ll troubleshoot and find a solution […]
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Sometimes your device decides to be slow or just not work. If you need a tune up , require a battery or graphic card replaced, or even just getting a monitor setup, reach out to us for a quote to see if we can help you. We can assist with a variety of devices from […]
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We are a trusted and experienced data backup and recovery service that can help you safeguard your important files and documents from any disaster. Whether it’s a hard drive crash, a ransomware attack, a natural disaster, or anything else, we can help you restore your data quickly and securely.
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At Bitspro, we offer a wide range of computer repair services for both residential and small business customers. This includes hardware repairs (e.g., screen replacement, battery replacement), software troubleshooting, virus removal, data recovery, and more. Contact us for any specific computer repair needs.
Yes, we specialize in both Mac and PC repairs. Whether your MacBook needs a hardware upgrade or your PC is running slow, we can diagnose and fix a wide range of issues for both platforms.
Repair times vary depending on the issue. Simple repairs, such as virus removal or system diagnostics, can often be completed within 1-2 business days. More complex repairs, like data recovery or hardware replacements, may take a bit longer. We’ll provide an estimated time after diagnosing the problem.
Yes, we offer remote support for many technical issues, including software troubleshooting, configuration, and system diagnostics. This allows us to fix problems without the need for an in-person visit, saving you time.
If you suspect your computer has been infected with a virus, turn it off and avoid using it to prevent further damage. Contact us immediately, and we’ll provide virus removal services to clean and secure your device.
Yes, we offer a variety of IT services specifically tailored to small businesses, including networking setup, cybersecurity, hardware/software upgrades, and ongoing maintenance. We help ensure your business runs smoothly with reliable IT infrastructure.
Our data recovery process involves diagnosing the issue to see if the data is recoverable. Whether it’s a failed hard drive or accidental file deletion, we use specialized tools to recover lost files. Contact us for an assessment.
In some cases, we can offer same-day services for urgent repairs. It depends on the complexity of the problem and parts availability. Reach out to us, and we’ll do our best to prioritize your repair.
We offer competitive pricing for all our services. Our rates start at $60 per hour for remote support and $100 per hour for in-home or business support. For a full quote, please contact us and we’ll provide pricing based on your specific needs.
Yes, we provide on-site support for both residential and small business clients in our service area. Whether you need assistance setting up a network or troubleshooting hardware issues, we can come to your location to resolve your technical problems.
You can easily request an estimate by clicking on the “Request an Estimate” button on our website and filling out the form. Alternatively, feel free to call us directly at [insert phone number] for immediate assistance.